SPECIAL PROGRAMS

In its effort to provide improved care and treat chronic conditions more aggressively, US Family Health Plan at Pacific Medical Centers uses case management and disease management programs to ensure that Plan members – especially members with chronic conditions – have access to personalized health information, assistance and advice. These programs are available at no additional cost to USFHP members.

The case management program is staffed by RNs who are assigned to specific clinics. Case management nurses can educate you about your illness, review and clarify your treatment protocols, help you manage self-care and recommend community resources. They also work with your doctor to coordinate care among referred specialists and outside providers. The disease management programs are focused on diabetes and cholesterol conditions, as well as a pharmacy review program.

In the past, patients with chronic conditions generally were not taught how to care for their own illnesses. USFHP believes these healthcare management programs are valuable tools that help Pacific Medical Centers do a better job of meeting our members’ healthcare needs and help you achieve optimal health.