Mask and Visitor Policies
Your safety is our number one priority at PacMed
Even as public mandates lift, health care settings still require masks and other precautions because of the vulnerable people we serve.
We ask patients, visitors and staff to help us through these changing times by following our safety protocols and posted policies while in the clinic.
PacMed continues to require that masks be worn at all times on our premises, by staff, as well as patients, even for those who are fully vaccinated.
This helps us maintain standards for infection prevention and ensure all our patients can remain safe when they get care, including those with compromised immune systems.
In order to protect the health of you and your guests, as well as other patients and staff, we are encouraging no visitors or family members at your appointment. Only necessary, essential, symptom-free caregivers should accompany patients in clinic.
- If necessary, a maximum of one visitor will be allowed.
- If you need help communicating with your care team, we recommend FaceTime or a phone call with your support person.
- One parent may accompany children to their appointments. We strongly prefer that you do not bring siblings.
- If you have any visitors with you who do not meet the criteria above, they will be encouraged to please wait in the car (if safe).
- If your visitor has symptoms, we will ask you to reschedule.
PacMed also offers virtual visits.
Additional Safety Measures:
We’ve put these additional safety steps in place to protect your health, and ours, when you’re here with us:
- eCheck-in through MyChart to reduce your time and exposure at the front desk. You can check in via MyChart, up to four days in advance.
- Hello Patient can automatically let us know when you arrive, so you only need to do your COVID screening before sitting down. (Add the MyChart app to your phone and enable location services).
- Social distance. Floor markers help remind you and others maintain a safe distance. We are also limiting the number of people in tight spaces, like elevators.
- Sanitizing. We rigorously wipe down our waiting areas, exam rooms and high-touch surfaces in our clinics. You can help by washing your hands or using our hand sanitizer stations located throughout our clinics.
- Cashless payments. We are no longer accepting cash or checks in our clinics. You can still pay by debit/credit card, through MyChart, or by mailing your check in. (See details.)