Preparing for Your Visit
What to bring
Regular visits to your doctor are an essential part of staying healthy. So plan ahead and bring the following items with you to assist with your check-in on the day of the appointment:
- Insurance card
- Photo ID
- Co-pay (for your convenience we accept Visa, MasterCard, and Discover)
- X-rays
- Labs
- Make a list of all of your medications, including herbal and naturopathic preparations or bring them with you.
- Arrive 20 minutes early to park
Come with questions
Write down how you’ve been feeling and all of your questions, no matter how insignificant they may seem:
- Have you been feeling unusually tired?
- Are you sleeping more than usual?
- Have you been gaining weight or losing weight?
All states of being are important to consider. Your questions and input provide valuable information for your doctor to determine your proper care.
If you need to cancel
We understand that unexpected circumstances may arise and prevent you from keeping an appointment. Advance notice allows our care teams to provide timely, respectful care to all patients.
Repeated missed or late‑canceled appointments may result in dismissal from the clinic. If you are unable to attend your scheduled appointment, please notify the clinic as soon as possible so your appointment time can be offered to another patient.
Cancellation notices are based on business days (Monday–Friday). We are closed on Saturdays and Sundays.
Required cancellation notice by service type:
Primary Care
At least 1 business day before the scheduled appointment.
Specialty Clinics
At least 1 business day before the scheduled appointment.
Ambulatory Surgical Center (ASC)
At least 3 business days before the scheduled procedure.
Behavioral Health, Physical Therapy, and Nutrition Services
At least 1 business day before the scheduled appointment.
Thank you for helping us provide timely, high‑quality care to all patients.
If you need a chaperone
You have the right to a chaperone during your visit. A chaperone is someone in attendance during the examination, care, or treatment of the patient.
You may bring your own chaperone, or we can provide one for you. Your doctor may also request to have a PacMed chaperone present due to the sensitive nature of some examinations. Whenever possible, your preference for the gender of the chaperone will be honored. If a chaperone is not immediately available, your visit may be postponed until it can be arranged with the appropriate support. Read this in other languages.
New Patient Forms
- New Patient Registration Form
- Adult New Patient Health Form for Ages 18+
- Pediatric New Patient Health Form for Ages 0-17
- Adolescent Health History Form (For Well Child Checks age 13-17)