Help and FAQ
Got questions? Looking for a particular form or document, or preparing for an upcoming visit? We’re here to help.
FAQs (Frequently Asked Questions)
Please visit our COVID-19 page.
Please call 911 or your local emergency number.
Please call us at 1-888-4PACMED.
Please visit our Preparing for Your Visit page.
Please visit our Medical Records page.
Please contact your pharmacy first and they can contact the doctor for you and help take care of any needed paperwork.
Please visit our Physician Search page.
Please visit our Insurance Accepted page.
If you need help finding insurance coverage for yourself or loved ones, please visit Washington Healthplanfinder.
Please call (206) 621-4392
If you need to get a message to your doctor you can use your MyChart account. If you do not have an account, please call 1-888-4PACMED. Please note that in order to protect your privacy and security, we currently do not accept email messages from patients.
Yes, please visit our Sample Statement page.
Yes, please visit our Online Bill Pay page.
Please visit our Center Locations page for directions and hours.
Yes, Pacific Medical Center offers many options for patients with language barriers; please visit our Physician Search page where you can search by the additional language(s) spoken. (All doctors speak English.) We can also provide interpreters for many languages; please request an interpreter when you call for your appointment.
Please call our Member Services team 206-621-4090
Please visit our What We Do page for more information on all of our specialties.
Please visit our Work With Us page for more information on available jobs.
Please fax in your request and all applicable chart notes to our centralized referral team at 206-505-1445.
Please look for your answer on our MyChart page or the separate FAQ for MyChart.
Pacific Medical Centers is closed on these days for holidays in 2022:
- New Year’s Eve & New Year’s Day – Friday & Saturday, December 31 and January 1, 2022
- Memorial Day – Monday, May 30, 2022
- Independence Day – Monday, July 4, 2022
- Labor Day – Monday, September 5, 2022
- Thanksgiving Day – Thursday, November 24, 2022
- Day after Thanksgiving – Friday, November 25, 2022
- Christmas Day – Monday, December 26, 2022
If you can’t find your answer here please Contact Us.