Telehealth - PacMed Virtual Visits
See your health care provider from the safety of home.
Our providers are available to consult with you virtually.
In these uncertain times, we’re making it easy and safe to talk to your primary or specialty health care provider from your home using Zoom technology on your smart phone, tablet or computer.
A telehealth visit allows you and your provider to connect via your electronic device without going to a clinic or hospital for an appointment. During your consultation, your provider can talk to you about your health concerns, work on a care plan, and if needed, provide a prescription order while you remain safe in your home.
A telehealth visit is the same cost as your standard office visit co-pay.
Virtual visits are useful for many issues such as:
Our specialists are also conducting new patient consults and visits using Zoom when appropriate.
A note about security: PacMed is partnering with Providence to use a dedicated, secure portal for patient visits through Zoom. Enhanced security measures include encryption, meeting IDs and visit verification to ensure your Telehealth visit is private and secure. Providers are assigned unique meeting IDs that are password protected with “virtual” waiting rooms. This ensures that only your provider and you will be admitted to your visit. Providence’s Information Security team (our affiliate partner) regularly monitors Zoom for any security concerns that might arise.
How to Schedule
Call your primary or specialty health care provider to schedule a telehealth visit.
Once a date and time is confirmed, you’ll receive a message in MyChart with the appointment specifics and a link to the Zoom telehealth visit, which you will click on the day of your appointment.
For Zoom Technical Support, please call 1.844.943.1076
Looking for a physician?
Before Your Visit
What you’ll need before your telehealth visit:
Zoom Cloud Meeting via tablet or phone:
15 Minutes Before Your Visit
Log into your MyChart account from your mobile device app, or on your computer by going to Mychart.com.
When your provider joins you in your telehealth visit, you’ll be “admitted” to the visit, and prompted to join by computer audio. You may also be prompted to allow access to your microphone and camera.
Manage Your Care With MyChart
When you sign up for MyChart, you can manage your own medical record and your family’s medical records from home or any computer, tablet, or smartphone. Login to MyChart to:
How it Works
What You'll Need