Understanding My Bill

You may receive two different statements from PacMed, originating from our different billing systems before and after June 15, 2019.

Services prior to June 15, 2019 Services June 15, 2019 & after
Older statements Newer statements
Old Patient Invoice New Patient Invoice
Click images to view larger.

To understand more about these billing changes, how to pay past balances and more, please visit our Billing page.

*Balances incurred before June 15 will continue to arrive on older statements, until they are resolved. These older amounts will not be reflected in the balance shown on newer statements after June 15.

If you have any questions or concerns, please contact us at 206.621.4392.

*A small number of patients, who carry balances from services provided before November 3, 2017, will need to continue logging onto the legacy system if they wish to access and pay off those older balances online OR please call 206.621.4392 or 1.888.774.9040